Emergency call

Someone answers.
Every time.

A fall at home. A lift stuck between floors. A night shift with nobody else in the building. We connect every emergency button, lift unit and lone-worker device to our center, where a person answers within seconds, knows where you are and what was agreed, and stays until help has arrived.

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A street at night, a blue emergency light in the distance.

The moment this exists for.

These moments share one thing: the person is on their own, and what happens next should not depend on luck, office hours, or whoever happens to pass by.

The arrangement is always the same. Our center, staffed every hour of every day, answers within seconds, knows the address and the plan agreed in advance, speaks to whoever is there, and makes sure help arrived.

Behind that person is our own software, which assembled all of it before the call connected. You never see it, and that is the point. What you see is that someone answered, and that help came.

Then your plan runs.

Four steps, agreed in advance with you, and followed the same way every time, at two in the morning as at two in the afternoon. Nothing is improvised, and nothing depends on who is on shift.

Someone answers.

A person, within seconds, already holding the address and the plan. Not a notification.

They speak to whoever is there.

And stay on the line, so nobody is alone while help is on the way.

They send help.

The contacts you agreed, in the order you agreed them: a neighbor with a key, a colleague, the ambulance.

They make sure it happened.

That someone arrived. Afterwards they call you and tell you what happened. And it is written down, so the plan is already better next time.

At home. In the lift. Working alone.

A woman at a window, one hand on the frame, looking out.

Home emergency callHome emergency callOne button, and a person answers: that is the home emergency call (Hausnotruf). Nothing about how you live has to change. No equipment on the walls, no scheduled calls, no app. Independence kept, not supervised.

A man beside a lift door, the foreground out of focus.

Lift emergency callLift emergency callThe call connects with the lift, the building and the access route already resolved. Two-way voice stays open while the release is under way, and the record shows the lift operator (Aufzugsbetreiber) how long it took.

A single person walking through an industrial hall.

Working aloneWorking aloneThe lone-worker device (Personennotrufgerät) acts when the person cannot. No movement, a position change consistent with a fall, a missed check-in: each raises the alarm itself, against the site the person is on, so the response already knows the way in.

Three devices. One answer.

A button on the wrist, a unit in the lift, a device carried at work for lone-worker protection (Alleinarbeiterschutz). Each is made for one moment, and for nothing else. All three reach one center, and each comes with its own plan.

Emergency button